Contacts

Two different teams can help you, and it saves time to pick the right one.

This website

For feedback, corrections or privacy requests about this guide, email our support address. We aim to reply within a few working days.

The casino

We cannot see or change anything on your casino account. For login, verification, payments or bonus questions, use the live chat, email or FAQ on the official Uptown Pokies website. Support is offered in English.

Before you write

• Never send passwords, full card numbers or ID scans to this address.
• Describe the problem and the step where it stopped.
• Mention your device and browser for page display issues.

Need help with gambling

If gambling is causing you stress, see our responsible gambling page for free support services.